Overview:
This guide explains how to download, register, deposit, withdraw, and play the 1EE Game safely and easily. Follow these steps carefully to avoid mistakes and protect your account.
Before You Start
- If the app or website allows you to select currency, always choose PKR (Pakistani Rupees).
- Keep your mobile number and CNIC/ID ready for possible verification (KYC).
- Create a strong password and never share it with anyone.
- Always download the app from the official 1EE website only.
Download & Installation (Android)
- Go to your phone’s Settings → Apps → Special Access → Install Unknown Apps and allow installation for your browser or file manager.
- Download the official 1EE APK from the website. Never download from third-party sources.
- After downloading, open the APK file and install it on your device.
- Once installed, tap the 1EE icon on your screen to launch the game.
Registration & Login
- Open the app and tap on Register / Sign Up.
- Enter your name, mobile number, and a secure password.
- If an OTP (One-Time Password) is sent via SMS, enter it to verify your account.
- After verification, log in using your mobile number and password.
- If available, you may also log in using Google or Facebook, but make sure you know how to recover your linked account.
Deposits (Adding Money to Your Account)
Common deposit methods for Pakistani users include:
- EasyPaisa
- JazzCash
- Bank Transfer (IBFT / Online Banking)
- Payment agents or vouchers (if supported)
How to Deposit
- Open the 1EE app → go to Wallet / Deposit.
- Choose your payment method and follow the on-screen instructions.
- Complete the payment using your mobile wallet or bank app.
- Keep a screenshot or transaction ID as proof.
- If the amount doesn’t show up, contact 1EE customer support with your transaction details.
Withdrawals (Cashing Out Your Earnings)
- In the app, go to Wallet / Withdraw.
- Choose your withdrawal method (EasyPaisa, JazzCash, or Bank Transfer).
- Enter your payout details (mobile/account number) and amount.
- Confirm your request and wait for processing.
- If withdrawal is delayed, contact support with your withdrawal ID or reference number.
Verification & Security
- Complete KYC (Know Your Customer) verification if required – usually involves your CNIC and a selfie.
- Use a unique and strong password. Change it periodically.
- Never share OTPs, passwords, or transaction IDs with anyone.
- If available, enable PIN or biometric lock for extra protection.
How to Play
- Before betting, read each game’s rules and instructions.
- Start with small bets to learn how the game works.
- Use demo mode or watch other players to understand strategies.
- Set a daily budget and time limit to manage your play responsibly.
Common Problems & Solutions
| Problem | Solution |
|---|---|
| App not installing | Enable “Install unknown apps,” re-download the official APK, and ensure enough storage. |
| Deposit not credited | Confirm your transaction ID and contact support with payment proof. |
| Withdrawal delayed | Complete KYC and provide withdrawal ID to support. |
| Login issues | Use “Forgot Password” to reset or contact support if SMS doesn’t arrive. |
Responsible Gaming
- Treat gaming as entertainment, not as a source of income.
- Set time and spending limits.
- Don’t try to chase losses.
- If you face gambling-related issues, reach out to local support helplines or organizations.
Customer Support
- Use the in-app live chat/support option or visit the official 1EE website for contact details.
- Always include screenshots, transaction IDs, and timestamps when contacting support to speed up help.
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